You know the scenario. We are in a hurry and someone comes and asks you about a problem or situation that really should and could make a great coaching conversation. This is an opportunity for the other person to really think through their problem and...

Overnice, avoidant teams can be pleasant to be around, however it is inevitable that something will eventually come unstuck. Look for the signs, such as: Information isn’t exchanged or sharedFeedback is avoidedBad news is avoidedGood news is over indexedDestructive behaviours cross boundaries. These behaviours can seemingly emerge over...

When Princess Diana died in August 1997 the world seemed to take on a grief and mourning that was disproportionate to their connection to her or her legacy. Granted it was a shocking surprise and granted she had graced our magazines and TV screens regularly...

During any given work week most of my clients share their frustrations at “back-to-back” meetings. No time to eat, go to the toilet or make relevant notes about the last meeting! They walk into their next meeting still contemplating their last, often taking their mood from...

So many of us equate inspiration with: PassionEnthusiasmAmazing feats of endeavourSurvival Whilst often savoured with awe, the Herculean achievements of others aren’t always useful to use as the role model for our quest to inspire our teams at work. So how do we muster up inspirational leadership for...

How we work together to create positive results and relationships is my passion and my work. I use the term Social Intelligence. The ability to effectively navigate and negotiate complex social environments. A learned skill that defines who we are. Whether I am facilitating teams, coaching individuals, speaking...

There is often a big gap between what we think and what we do. Psychologist Len Festinger developed the term “Cognitive Dissonance” to describe our mind when our actions and beliefs don’t match. Try to name one or two examples for yourself. Most people can. The resolution is...