What Is Psychological Safety? The Most Misunderstood Term

Psychological safety might be the most misunderstood term in management. We hear about it constantly, yet it's often misused, misunderstood, or quietly dismissed — which matters, because the research shows it's a vital predictor of organisational success.

What psychological safety actually means

At its core, psychological safety is a shared belief that a team is safe for interpersonal risk-taking. It rests on two premises: that individuals value and show trust and respect for each other, and that people are free from the fear of negative consequences when they take an interpersonal risk — speaking up, questioning, or admitting a mistake.

Why it starts with the leader

Underpinning all of it is the leader's behaviour. Role modelling those two premises creates the environment in which psychological safety can flourish — and getting it right is much of the difference between a high-performing team and a low-performing one.

Frequently asked questions

What is psychological safety?

A shared belief that a team is safe for interpersonal risk-taking — built on mutual trust and respect, and freedom from fear of negative consequences for speaking up.

How do leaders build psychological safety?

Mainly by role modelling it — showing trust and respect, and responding well when people take risks, question or admit mistakes.