We're told constantly to ask for feedback — up, down and sideways. But here's the challenge: most people don't actually want to give feedback. They avoid it, they fear it, and when they do offer it, it often says more about them than about you. Why advice works better than feedback So what if you asked for advice instead? Almost everyone loves to give advice — and when they're given permission and a safe space to offer it, something more useful tends to emerge. Advice feels g

We all complain about meetings — too many, too long, the ones we shouldn't be in. Yet the problem never seems to get solved. What if four minutes of preparation could transform a meeting into meaningful dialogue? That's the idea behind the four-minute meeting makeover. The Conversational Mapping tool We use a Conversational Mapping tool to help individuals and teams have better conversations — and it works just as well for meetings. The trick is to start with the end in mind.

We all get stuck sometimes — overwhelmed, unsure how to eat the elephant. There's no single right question that gets you unstuck, but powerful coaching questions can foster deep reflection, challenge limiting beliefs and inspire new perspectives. Six questions to get unstuck What's one small step you could take today to move closer to your goal? What would it look like if you were satisfied with 80%? What would you do if you knew you couldn't fail? What assumptions are you ma

Decision-making is a hot topic for many of the teams we work with — decisions not being made, decisions not being supported, decisions revisited again and again. The antidote is often a shared structure, and one of the most useful is a coaching tool called IGROW. Why a shared decision-making structure helps Different decisions need different deliberation, but a single, common decision-making process — adopted by individuals and teams alike — creates a shared language that inc