Research by Snyder, a positive psychologist, says HOPE can be the single most important characteristic that aids our success. It is also the thing that seems to be missing in our daily lives when we are confronted by the world affairs and the daily negative news...

People often ask me what GRAM stands for. It’s simple really. Great Relationships Always Matter. The capability to form and hold relationships in business and in our personal lives is fundamental to our success and meaningful happiness. The ability to be agile in these relationships is essential in...

In 1841 Ralph Waldo Emerson awakened many people to their ability to take control of their lives in his famous essay on "Self Reliance". He led people to discover that they need not be passive passengers in life rather they could steer their life direction in...

Dr John Gottman recognised one of the four detailers in our personal relationships as criticism. His work is validated and well researched and helps partners build better relationships. So what about our relationships at work? How does criticism impact our working relationships? Recently I worked with a...

You may have observed some interesting responses and reactions in your colleagues, friends, the media and our commercial and political leaders over the last six months to the current economic downturn. Has it been all Doom and Gloom? Overt Optimism? Head in the Sand? You may...

Working with teams and individuals puts me in a privileged position to observe the positive and negative behaviours that stop us from reaching our goals. A wonderful pre retiree spoke up loudly in the middle of a team offsite I was facilitating recently and said…. “I’ve just...

The “unqualified diagnosis” of people at work is alive and well. Every day in my coaching practice I find leaders who are totally unqualified claiming deep psychological insights into their people. “She has trust issues from childhood”“He has a deep fear of connecting”“She won’t allow herself...

We should and do expect teams to perform, reach common goals, communicate effectively, be mutually accountable, collaborate, lead, deliver and bring their best possible self to work. Sustaining and growing the culture, engagement and performance of a team can seem like hard work and often an...

Is this you? You turn up on Monday morning, grab yourself a coffee then launch head long into a series of meetings. Then - before you know it - IT'S WEDNESDAY! The 'To Do' list morphs into a myriad of activities that arise from those meetings and...